At The Lodgers, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you share with us during your interactions with our website, services, and property.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact number, email address, residential address, government-issued ID, and payment details.
Booking Details: Information related to your reservations, stay preferences, and special requests.
Device Information: IP address, browser type, operating system, and other details collected through cookies and similar technologies when you visit our website.

2. How We Use Your Information

Your information is used for the following purposes:

To process reservations and provide our services.
To communicate with you regarding your booking, inquiries, or feedback.
To enhance your experience through personalized services and offers.
To comply with legal obligations, such as maintaining records for government authorities.
To improve our website and services by analyzing usage patterns and preferences.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share information with trusted service providers who assist us in delivering services, such as payment processors.
Legal Compliance: When required by law or to protect the safety of our guests, staff, or property.
Business Operations: In the event of a merger, acquisition, or sale of the business, your data may be transferred to the new owner.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to personal data.

5. Retention of Information

Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to any inaccurate or incomplete data.
Request deletion of your data, subject to legal obligations.
Opt-out of marketing communications at any time.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Changes to the Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated date.